Get in Touch With Us
This is the page to use if you need to reach the editorial desk at Legit Offshore Casinos. We publish reviews and rankings of offshore online casinos that accept US players, so most of the mail we get falls into a few predictable buckets: a bonus term has changed, a payout took longer than a site advertised, a licensing detail looks wrong, or a reader wants to know why one casino sits above another. All of those are worth writing to us about.
Email the editorial team at [email protected]. A person reads every message. We aim to reply within two business days, and longer for anything that requires us to re-check a casino's published terms.
One thing we cannot do: we are not a casino, and we cannot access, unlock, credit, or pay out anyone's account. If your withdrawal is stuck, the operator's own support team is the only party that can move it. More on that below.
Where to write, and what belongs in each message
| Reason for writing | What to include | Typical reply time |
|---|---|---|
| Correction to a review or rating | Page URL, the line you're disputing, and a link or screenshot of the correct terms | 2 business days |
| Bonus terms out of date | Casino name, the offer as advertised now, rollover and expiry as currently shown | 2 business days |
| Payout delay or refusal report | Casino, method used (card, wire, BTC, USDT), date requested, date paid or still pending | Up to 5 business days |
| Partnership or affiliate enquiry | Operator name, licensing jurisdiction, markets accepted, contact at the brand | 5 business days |
| Responsible gambling concern | Nothing required — but see the helpline details below, which are faster than us | We reply, but call 1-800-GAMBLER first |
How we're paid, and what that does and doesn't buy
We should be plain about this before you write to us about our rankings. Legit Offshore Casinos earns commission when a reader signs up with some of the casinos we list. That revenue pays for the site. It does not buy a position, a rating, or the removal of a criticism. An operator can email us asking to be reviewed; it cannot email us asking to be ranked higher, and several have tried.
If you think a placement looks bought, say so in your message and name the page. We'll explain the reasoning behind it or fix it. That's a better use of your time than assuming.
Reporting a payout problem — what we need and what we can realistically do
This is the message we take most seriously, because a slow or refused withdrawal is the single biggest risk of playing at an offshore casino. These sites are licensed outside the United States — commonly in Curaçao, Anjouan or Costa Rica — and none of them fall under a US State Gaming Commission or Gaming Control Board. That means there is no state regulator you can escalate to, no segregated-funds requirement you can rely on, and no state-run dispute resolution. If an offshore operator delays or declines a payout, your practical options are the casino's own complaints process and, in some cases, the licensing body named in its terms.
Our role is narrower but still useful. When several readers independently report the same pattern at the same brand, we re-review that casino and adjust or remove it. So send us:
- The casino name and the date you requested the withdrawal
- The method — Bitcoin, Ethereum, Litecoin, USDT, USDC, bank card refund or bank wire
- The amount relative to the site's stated payout limits, since many offshore casinos cap weekly or monthly withdrawals
- Whether KYC was requested, what documents were asked for, and when you supplied them
- Any fee deducted, and whether the site disclosed it beforehand
Please redact your account number, full card number, wallet seed phrase and government ID before sending anything. We never need those, and we will delete any message containing them.
Disputing a bonus figure or a rollover condition
Offshore welcome offers change often, and a headline percentage means very little without the terms attached to it. We publish the material conditions next to every offer we list, and when an operator quietly changes them we want to hear about it. A few examples of the offers currently on our top list, with the qualifiers you should be checking against:
- Raging Bull — 410% up to $10,000 + 50 free spins. A deposit-match offer, so your own money is at risk to trigger it. Check the current rollover multiple, the maximum cashout on bonus winnings, the expiry window and which slots the free spins are locked to before you claim.
- Magician Bet — 101% no wagering. Smaller headline number, but no-wagering offers are worth flagging to us if the terms stop matching that claim — for instance if a maximum-withdrawal cap or a game restriction appears.
- Slots of Vegas — 375% bonus + 50 free spins on Cash Chaser. The spins are tied to a named title, so if that changes, or the minimum deposit or rollover moves, tell us.
- Uptown Aces — 600% for new players. High-percentage matches usually carry the heaviest rollover and the tightest cashout cap. Those are the numbers to compare, not the percentage.
- BetUS — 200% up to $4,000 for new players. Sportsbook-led brands often split bonus terms between casino and sports play, including minimum qualifying odds on the sports side. Worth a message if the split isn't clear.
New-player offers only, 21+ (18+ where a site sets that as its minimum and your state allows it), and terms are set by the operator, not by us. Always read the casino's own bonus page before depositing.
Questions about how we review casinos
Readers often write asking what sits behind a rating. We research each operator rather than test it — we do not deposit, play or withdraw, and we don't claim to. What we verify is documentary: the licensing jurisdiction the site names and whether that claim is consistent with its published terms, the RNG certification and provably fair tooling it advertises, the game providers listed, the stated withdrawal processing times, payout limits and fees, the security disclosures, and the support channels actually reachable.
We also weigh the breadth of what's on offer — online slots and progressive jackpots, table games including blackjack, roulette and baccarat, video poker, and live-dealer rooms — alongside mobile play and whether casino apps or browser play are the practical route on a phone. Where a figure is the operator's own advertising, such as RTP or a quoted payout speed, we describe it as advertised rather than confirmed. If you think we've blurred that line somewhere, that's a correction we want.
What our ratings are not
- They are not customer-review scores. They're our editorial assessment.
- They are not a safety guarantee. No offshore casino is risk-free, and we won't describe one that way.
- They are not tested payout speeds. Advertised crypto payout windows are what the site claims, not what we've clocked.
Beyond casino games — the other products these brands run
Several operators we cover aren't casino-only, and reader questions often cross that line. BetUS runs a sportsbook alongside its casino, which brings its own terms — minimum qualifying odds on bonus bets, different rollover math, and separate payout handling. Others in our list lean toward sweepstakes-style and card formats: Card Crush offers an instant welcome reward of 2 mystery coins and 5 cards, Zumba Cards a 250% deposit bonus up to 250 SC, and Amazon Jackpots a package of 4 posters plus 40 free SC and a bonus wheel for a $20 purchase. Those SC-denominated promotions work on a different model from cash-deposit casino bonuses, and eligibility varies by state. If you're unsure which model a brand you're looking at uses, ask us and we'll explain the distinction rather than guess on your behalf.
We also field questions about our coverage of markets outside the US. If that's what you're after, our write-up on casinos operating outside GamStop in the UK is a separate piece of work with different rules behind it.
Legal and eligibility questions we can and can't answer
Offshore casinos accepting US players sit in a legal grey area. They hold licenses issued outside the United States and are not authorized or regulated by any US state. Accepting American customers is not the same as being licensed to serve them. Some states regulate online casino play, some regulate only sports betting, and many restrict or prohibit online gambling entirely — the rules differ state by state and they change.
So if you email asking whether it is legal for you specifically to play, we will tell you honestly that we can't answer it. We'll point you at the general position and tell you to check your own state's statutes and speak to a qualified attorney. The same applies to tax. Gambling winnings have federal and often state tax implications in the US, and we can offer general context only — consult a qualified tax professional for your situation.
You must be at least 21 to use this site and the casinos listed on it, unless a given operator's own minimum is 18 and your state permits it. We don't provide information to anyone below that age.
If gambling has stopped being fun
Write to us if you want, but call someone who can actually help first. The National Problem Gambling Helpline is free, confidential and available 24/7: 1-800-GAMBLER. Text and chat options are available through the same service.
One thing worth knowing: offshore casinos frequently lack the deposit limits, cooling-off periods, reality checks and self-exclusion registers that state-regulated operators are required to provide. If you're relying on those tools, an offshore site may not have them, and state self-exclusion lists do not reach these operators. Never gamble money you can't afford to lose, don't play to recover losses, and treat any of these games as entertainment that costs money rather than a way to make it.
Press, corrections and the accuracy record
Our content is fact-checked, with the current review pass dated Sep 22, 2026. Time-sensitive details — bonus percentages, rollover multiples, payout limits, banking options — move faster than any publishing schedule, so we date them and we update when readers or our own checks catch a change. Corrections are made on the page rather than quietly deleted.
Editorial contact is [email protected], and our reviews are overseen by Evan Crawford. Media enquiries, licensing questions about our own content and partnership proposals go to the same address — just put the subject in the first line so it reaches the right desk.
If you're still comparing operators rather than writing to us about one, spend the time on the terms instead: rollover, cashout caps, withdrawal limits and the licensing jurisdiction named in the footer. Those four tell you more than any headline bonus percentage. And if something in our coverage of them doesn't add up, you know where to find us.